Traits of Resilience in the Workplace

The consequences of workplace stress are so serious and pervasive that the World Health Organisation has called stress the health epidemic of the 21st century. [1] Workplace stress results in millions of lost work days each year and seriously impacts the health of employees and the organisation. [2] Workplace stress can be lessened through reduced workloads, flexible working hours, or cultural changes that support improved work-life balance. Employers can also help employees learn to manage their levels of stress through resilience awareness and training. Higher levels of resiliency allow employees to better handle adversity and remain positive during difficult circumstances. Resilient employees are characterised through a number of key traits: They have strong relationships. Quality relationships and connections provide employees with a support network that they can rely on during difficult times. They are better able to maintain a positive outlook. Developing strong relationships requires supportive communication, effective listening skills, building trust, and having fun. They avoid burnout. When employees are burnt out they are unenthusiastic about work, and productivity and engagement suffer. Resilient employees know the importance of maintaining a healthy balance between work and their personal life. They know that they can only perform their best at work…