Business Operations Manager

  • Full Time
  • Dublin

Website Zevo Health

Job Description

About Zevo Health:

Zevo is a fully integrated workplace wellbeing provider. We understand that every company has different goals, needs and characteristics. Our team of psychologists, performance nutritionists and experts in the field of physical health, conduct in-depth research and thereafter develop and tailor strategic corporate wellbeing programmes based on the outcome of our analysis that creates impactful positive change on both micro (individual) and macro (organisational) levels. We aim to create the healthiest workplaces across the globe to ensure that the organisation’s most important asset – its employees are energised and thriving.

What we are looking for:

As Operations Manager, you will provide full administrative support to the Head of Operations to ensure the effective and efficient operation of the business. You will liaise with and be a point of contact for large, multi-national organisations to whom Zevo Health provides services. With strong business acumen, you will represent the Zevo Health brand and culture in client engagements and negotiations and will provide and demonstrate a professional and knowledgeable presence.

Primary Duties and Responsibilities:

  • Manage ad-hoc projects across multiple time zones supporting client sites operating on a 24/7/365 model
  • Liaise with Senior Management Team both internally and on client sites
  • Negotiate and implement best practice approaches on client sites
  • Provide hands-on operational support in areas such as scheduling, contract negotiation, SOW, SOP and SLA’s.
  • Complete and present reports on key metrics as agreed across multiple client sites and the wider organisation
  • Liaise with Human Resource teams to ensure operational efficiency throughout the organisation including headcount forecasts

Requirements for this role:

  • 4+ years’ experience in management of business operations
  • Experience in supporting senior leadership
  • Excellent communication and problem solving skills
  • Strong interpersonal skills
  • Outstanding multi-tasking abilities and solutions oriented in the face of problems
  • Ability to proactively anticipate challenges and needs of the team
  • Acute attention to detail
  • Ability to exercise judgment and maintain confidentiality
  • Excellent relationship management skills
  • Ability to work independently
  • Passion for trying, learning, improving, and sharing best practices
  • Remain poised under pressure
  • Available to travel globally as required

Benefits:

  • Work from home opportunities
  • Flexible working hours
  • Wellness programmes
  • Private medical/dental insurance
  • Education reimbursement

Job Type and Salary:

Salary Negotiable DOE

Full-time, Permanent

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