Terms of Service
Thank you for visiting Zevo Health platform made available to you at www.zevohealth.com and through our mobile application, which is accessible through tablets, cell phones, personal digital assistants, connected televisions, and other devices (collectively, the “Site”). Your use of the information, materials, text, images and other content on the Site is subject to the terms and conditions below, which we may be revised from time to time without notice. Please read these terms and conditions carefully.
BY ACCESSING THE SITE, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE GENERAL WEBSITE TERMS AND CONDITIONS (THESE “TERMS AND CONDITIONS”).
YOU SHOULD CONSULT YOUR PHYSICIAN BEFORE STARTING ANY EXERCISE PROGRAM. THIS IS PARTICULARLY TRUE IF ANY OF THE FOLLOWING APPLY TO YOU:
- CHEST PAIN OR PAIN IN THE NECK AND/OR ARM;
- SHORTNESS OF BREATH;
- DIAGNOSED HEART CONDITION;
- JOINT AND/OR BONE PROBLEMS;
- IF YOU’RE TAKING ANY MEDICATIONS, ESPECIALLY CARDIAC AND/OR BLOOD PRESSURE MEDICATIONS;
- HAVE NOT PREVIOUSLY BEEN PHYSICALLY ACTIVE; OR
IF NONE OF THESE APPLY TO YOU, YOU SHOULD NONETHELESS START ANY EXERCISE PROGRAM GRADUALLY AND SENSIBLY. IF YOU FEEL ANY OF THE PHYSICAL SYMPTOMS LISTED ABOVE WHEN YOU START YOUR EXERCISE PROGRAM, YOU SHOULD CONTACT YOUR PHYSICIAN IMMEDIATELY.
THE INFORMATION AND MATERIALS CONTAINED ON THE SITE ARE PROVIDED FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. THIS SITE IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE AND TREATMENT OR YOUR CONSULTATION WITH QUALIFIED PHYSICIANS AND OTHER HEALTH CARE PROFESSIONALS REGARDING YOUR INDIVIDUAL HEALTH NEEDS.
Please note that we do not provide medical advice. When following our Plans you are doing so at your own risk, and you must take full responsibility for the effects on your body that you may experience along the way. Any guidance we may provide is no substitute for professional medical or physiotherapy advice. Always ask your GP if in doubt.
User Accounts: In order to access certain areas of the Site, you will create a user account and login (a “User Account”). You may never use another party’s User Account without such party’s express written authorisation. You agree that all information which you provide through the Site in connection with creating your User Account or otherwise is current, accurate and complete. You are solely responsible for all activity that occurs with respect to your User Account. You are solely responsible for maintaining the confidentiality of your User Account and keeping the username and password to your User Account secure. You agree to notify us immediately of any security breach or unauthorised use of your User Account. We will not be liable for any costs, losses, claims or damages that you or any third party incur which are directly or indirectly caused by any unauthorised use of your User Account.
Use of Content: The text, images, data, illustrations, files, audio and video clips, designs, documents, and other materials and content (collectively, the “Content”) on the Site is our property and may be protected by copyright and other restrictions. Copyrights and other proprietary rights in the Content may also be owned by parties other than us. You may not copy, modify, distribute or otherwise use any of the Content, except for your personal and non-commercial use. Please note that we may withdraw any Content from the Site at any time in our sole discretion.
Our support team are on hand to answer any of your questions or queries from:
- Monday through to Friday – 9am to 5pm
- Saturday and Sunday – closed
- Bank Holidays – closed
Christmas and New Year – office closure will be made available 2 weeks (14 days in advance)
Zevohealth reserves the right to change, revise and amend these Terms without notice. These changes may be completed to reflect changes in market conditions affecting our business, changes in future technology, changes in payment methods and all relevant law or regulatory requirements that may affect our business or online capabilities. Your continued use of this site/product demonstrates your acceptance of such possible changes. However, when possible Zevohealth will attempt to give prior notice of changes when possible
When you synchronize your device through the application or software, your activity data is transferred from your device to our servers. These data are associated with your account and are kept and used to provide you with the Zevohealth service. During each synchronization, we record transmission data. In particular, we record the date and time of the synchronization, the battery level of the device and the IP address used for synchronization.
DATA THAT COULD IDENTIFY YOU PERSONALLY
Personally identifiable information includes your name, address or e-mail, or other data that could bind you to them in one way or another. We disclose this information only in the following circumstances:
- With the companies with which we have signed a contract to provide services, such as order processing, e-mail management and bank card processing.Under these contracts, these companies are obliged to protect all personally identifiable data that we transmit to them.
DATA THAT DOES NOT IDENTIFY YOU PERSONALLY
Zevohealth may sell or share aggregate data with partners and the public that does not identify you personally, such as providing studies or reports on health and fitness or as part of our Premium subscription. When we provide this information, we make sure that the data does not identify you personally and the data recipient agrees not to try to identify you
If you have a serious complaint, which was unable to be resolved via customer services please contact our support team on [email protected]
I confirm I have fully read and understood the above terms of business and am therefore happy to proceed with my purchase and working with the Zevohealth team.
Membership and Subscriptions
When becoming a member of Zevohealth, you confirm that:
- You are legally capable of entering and binding into contacts;
- All registration information you submit is accurate
- You will maintain the accuracy of such information
- Your use of the website does not violate any applicable law or regulation.
As a subscriber of the Zevohealth, you will receive access to specific sections, features and functions of the website that are not available to non-members.
By agreeing to become a member, you opt in to receiving occasional special offers, marketing and journey based communication emails. If you do not wish to receive these emails, you can unsubscribe following the instruction in the email.
Membership to Zevohealth is non-transferrable and therefore cannot be sold, exchanged or transferred in any way.
Links to Third Party Websites and Employee E-Mail Addresses: The Site may contain links to third party websites. The linked sites are not under our control and we are not responsible for the contents of any linked website. These links are provided as a convenience only and shall not be construed as our endorsement of, sponsorship of, or affiliation with a linked website. The Site may also contain links to the e-mail addresses of various employees for purposes of feedback and communication regarding the Site and our products and services. By clicking on a link to an employee’s e-mail address, you leave the Site and enter into a restricted access area which these terms and conditions do not govern. We assume no responsibility or liability with respect to your entering such restricted access areas.
Links to the Site: Links to our Site are prohibited unless you obtain our prior written consent. If you arrive at the Site from a third party link or as a result of any of the prohibited solicitations described in this paragraph below, please note that such link to or solicitation for the Site does not imply a relationship with, or endorsement of, the third party website or its content, purpose, policies or practices. You will not engage in solicitation activities on our behalf that refer potential customers to us including, but not limited to: distributing flyers, coupons and other printed promotional materials, or electronic equivalents; verbal solicitation (e.g., in-person referrals); initiating telephone calls, and sending e-mails.
Agent Administration: APIs. If you are a Zevohealth user as part of any group participation, your administrator may be an administrator of your use of the Site (“Administrator”) who may have the ability to access and control your User Account. As such, your Administrator may have access to certain information about your User Account, information that you provide to the Site and may input information into the Site and your User Account for your access. You agree that by using the Site with an Administrator, we will have no liability for the data, itineraries or other information provided by Agent Administrator or for any actions, non-actions or omissions of such Administrator. You can also give third parties access to your information and account via application programming interfaces. Just remember that their use of your information
Information Collected and Stored Automatically: We may automatically gather and store the certain information about your visit so that we can monitor the use of the Site in order to make improvements and better serve visitors. Other than to contact you with follow up information or in order to provide products and services or information regarding our products and services (such as newsletters) to you, this following information may be collected and stored: email address, phone number, physical contact information and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;
- User Account information, such as user login and password information;
- The location and IP address from which you access the Site;
- The name of the domain from which you access the internet;
- The type of device, browser and operating system used to access the Site;
- The date and time you access the Site, duration and stop time of such access;
- The information about any person or entity from whom you were referred;
- The pages, files, documents and links that you visit; and
- The internet address of the website from which you linked to the Site.
Cookies and Web Beacons: We may also set cookies, which are small pieces of information
User Submissions: You agree that any information you provide through the Site will be truthful, accurate and complete. All information that you submit to us through the Site shall be deemed and remain our property and we may use, for any purpose, any ideas, concepts, know-how or techniques contained in such information. We have no obligations regarding such information or otherwise specifically agreed to in a separate writing or required by law. You acknowledge and agree that you will not provide any information or material to us or the Site that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another person or entity.
Receiving E-mail: We may, from time to time, send you an e-mail about your User Account, orders or pricing changes. We may also send you an e-mail with general information or special offers about products and services that may be of interest to you. In most cases, we will give you an opportunity to accept or decline the receipt of promotional e-mail.Limited Access: From time to time, the Site may be inaccessible or inoperable for any reason, including equipment malfunctions, Site updates, maintenance and repairs and causes beyond our control or those that are not reasonably foreseeable.
Security: Transmissions over the Internet are never 100% secure or error-free. We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration and destruction. Matchup may use certain trusted third parties to help us provide, improve, protect, and promote our services. These third parties will access your information
Entire Agreement: You agree that these Terms and Conditions constitute the entire agreement between you and us with respect to your use of the Site. You agree that these Terms and Conditions supersede any other agreements between you and us with respect to your use of the Site.