Zevo Accreditation Program (ZAP)

A continuing professional development certification for mental health professionals supporting people in high-pressure environments

Teams working in high-pressure environments face constant exposure to stress, risk, and emotionally charged situations. Whether monitoring harmful content, responding to security threats, managing financial crime investigations, or handling crisis calls, these professionals operate at the edge of human performance.

Without the right clinical expertise and systemic support, they are at increased risk of burnout, compassion fatigue, anxiety, and trauma-related conditions.

The Zevo Accreditation Program equips mental health professionals with the skills to offer effective, evidence-based support tailored to these realities. Participants learn how to apply trauma-informed interventions, build resilience, and safeguard psychological health across fast-paced, high-risk industries.

CPD approval

The Zevo Accreditation Program (ZAP) is proudly approved by the CPD Group, a globally recognized accreditation body for Continuing Professional Development. This approval ensures our program meets the highest standards of professional education, providing trusted and validated training for mental health professionals working in high-pressure environments.

The ZAP difference

The Zevo Accreditation Program educates and trains mental health professionals to provide psychological support services for people operating under sustained pressure. Developed by psychologists with deep industry experience, ZAP ensures teams receive best practice, evidence-based interventions that prevent and manage psychological harm.

The certifications cover four key elements that distinguish high-pressure work from traditional mental health practice.

Setting

Supporting people embedded within operational teams rather than clinical environments

Specialism

Understanding the unique pressures of roles such as exposure to harmful material, high-stakes decision-making, incident response, and leadership consultation

Trauma-informed

Working effectively with individuals exposed to prolonged stress or distressing content while protecting psychological safety over time

Work factors

Addressing workload, shift patterns, and the operational challenges that shape performance and wellbeing in these environments

ZAP certification

The Zevo Accreditation Program offers two distinct certifications tailored to the experience level of mental health professionals working in high-pressure industries

Wellbeing specialist certification

This certification introduces mental health professionals to high-pressure environments. It covers topics such as mental health literacy, operational awareness, and methods to minimize vicarious trauma. Ideal for those new to these sectors, it provides the foundational knowledge and skills to deliver appropriate psychological support.

Lead wellbeing specialist certification

Designed for clinicians with experience in high-pressure environments, this certification prepares professionals for leadership roles. It includes modules on setting up Critical Incident Management Systems (CIMS), managing critical incidents, and designing and implementing policies to support employees. This advanced certification equips professionals to manage teams and work effectively with organizational leadership.

Course details and structure

Educational materials
The program includes video and audio training materials, each presented in short, bite-sized modules with specific learning objectives.

Experiential exercises
Throughout the coursework, experiential exercises are integrated to test your knowledge and understanding, ensuring practical application of the content.

Supplementary resources
Each course offers a wide selection of additional reading materials and other resources curated from industry experts, academics, and civil society to support the completion and implementation of the subjects covered.

Course format and prerequisites

Format

The program is designed to fit into the schedules of working professionals. Each course lasts for 10 weeks and includes both synchronous and asynchronous learning modules. Participants will engage in homework assignments and have ongoing access to course facilitators. Reflective learning pieces are also part of the final exam requirements.

Prerequisites

The Zevo Accreditation Program is a continuing professional development course intended for qualified or trainee mental health professionals seeking to enhance their expertise in providing clinical psychological services to high-pressure industries.

Are you interested?

Join the Zevo Accreditation Program today and become a certified specialist in providing psychological support for people in high-pressure environments. Equip yourself with the knowledge and skills to make a lasting impact on the wellbeing and performance of those working under sustained pressure.