Delivering evidence-based wellbeing support
at every stage of a Content Moderator’s career journey
Human Intervention
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Network of Licensed and Accredited Mental Health Professionals
- Masters-educated professionals in Psychology, Psychotherapy, Clinical Social Work, Clinical Professional Counselling, and more.
- Over three years of clinical experience, ensuring adept handling of complex challenges.
- Global community of Wellbeing Specialists enables us to provide fast turnaround and rapid response of solutions.
Supporting Content Moderators at Every Step
- Comprehensive support from recruitment and onboarding through to leaver intervention.
- Immediate response and care for moderators encountering distressing egregious content.
- Accessible, personalized therapy sessions tailored to individual needs.
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Ensuring Positive Outcomes for Content Moderators
- Regular check-ins and surveys to track changes and improvements in wellbeing.
- Implementing feedback and data-driven insights to refine and enhance support services.
- Examining changes in work output and quality as indicators of mental health impact.
Best Practice
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Leading with Best Practices in Compliance and Care
- Ensuring alignment with evolving global regulations and mitigation of compliance and legal risks.
- Unwavering commitment to the psychological safety and health of Content Moderators.
- Regular updates of clinical protocols to stay ahead in industry standards and care.
Elevating Brand Integrity and Safety
- Protecting your brand value and reducing the risk of negative publicity by ensuring the mental health and wellbeing of your content moderation teams.
- Our standards ensure a safe, respectful, and supportive environment for moderators.
- We champion best practices that reflect positively on our customers and their brands.
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Advanced Consulting Through Research and Collaboration
- Development of best practice Trust and Safety program design with extensive clinical expertise and experience.
- Collaborating with leading universities and researchers to develop industry-wide standards and practices.
- Dedicated interventions for each major type of egregious content.
Technology
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Intuitive Therapy Management
- User-friendly platform for easy session booking and management.
- Seamless integration for both online and in-person therapy sessions.
- Extensive reporting on performance, engagement and utilization.
Real-Time Support Anytime, Anywhere
- Instant access to mental health resources and support.
- Flexible solutions that fit the demanding schedules of Content Moderators.
- Fully compliant with GDPR and HIPAA standards, ensuring data privacy and security.
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Continuous Learning and Engagement
- A wealth of educational content and resources to support moderators’ mental health journeys.
- Interactive learning modules, masterclasses, and webinars tailored for continuous professional growth.
- A community-driven approach to learning, fostering engagement and shared experiences.
The Importance of wellbeing support for Content Moderators
Download our e-book to learn more about why workplace wellbeing is crucial for Content Moderators and how employers can support their wellbeing.
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Get in touch today
Talk to us today about how we can help improve the wellbeing of your Trust and Safety Team.