About this webinar

Burnout is characterized by emotional exhaustion and negative attitudes and feelings toward one’s co-workers and job role. Burnout is associated with job dissatisfaction, low commitment to the job, and absenteeism. It can lead to several physical health concerns, including headaches, muscle tension, hypertension, more susceptibility to colds and the flu, and sleep disturbances. Burnout has been characterized as a diagnosable mental health disorder by the World Health Organization. (APA, 2011)

Burnout among Content Moderators is a significant concern due to the nature of their work, which often exposes them to disturbing and distressing content regularly. This prolonged exposure to harmful content can lead to psychological distress, including symptoms of stress, anxiety, depression, and even post-traumatic stress disorder (PTSD).

In this webinar, Ryan Rodriguez, Wellbeing Specialist for Zevo Health will tackle and discuss the critical issue of burnout prevention for Content Moderators. Attendees will learn practical strategies to combat burnout, nurture resilience, and increase the mental wellbeing of Content Moderators.

Key takeaways:

  • How the repetitive nature of content moderation can contribute to feelings of monotony and boredom, exacerbating burnout.
  • Lack of adequate support systems including access to mental health resources and debriefing sessions can contribute to burnout.
  • Equip attendees with the tools to recognize burnout symptoms and how to implement effective coping mechanisms.
  • How the implementation of AI tools can reduce the risk of burnout among Content Moderators.

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