The work of content moderation is unique in nature – it requires a great deal of focus, responsibility and passion, making it a fulfilling and rewarding career. However, it does also come with its own potential impacts. Working as a Content Moderator means exposure to challenging and intense content, which can cause distress if not properly managed.

One potential impact is vicarious trauma (VT), the effect of repetitive exposure to another’s traumatic experiences. While vicarious trauma is a possible experience when viewing graphic content, there are ways to mitigate the potential effect by instilling a consistent focus on care, and a pro-active attitude to psychological safeguarding.

Join Ann Gleeson, Psychological Wellbeing Practitioner at Zevo Health as she explores the meaning of vicarious trauma, how it is connected to the experience of a Content Moderator, and other important aspects of the experience.


  • Understanding the impact of VT
  • Recognising signs and symptoms
  • Healthy and unhealthy styles of coping
  • Ways to safeguard the mental health of Content Moderators




Watch recording below